Shipping Terms and Fees.

Dear Customers,
Products purchased on the website can be picked up in person at our office in District IV!

We appreciate your understanding.

By placing an order, the customer acknowledges that they have read and apply the shipping terms that apply to them!

  1. Description of Service(s)
    – 1.3 Personal Pickup
    – 1.4 Home Delivery
  2. Other Charges
  3. Complaints

Service Description:

  1. : Our company delivers the ordered products with GLS Hungary Ltd. as the courier service provider.

We are not responsible for damage or delays due to incorrect addressing!

1.3 : Personal Pickup at Our Office :

The finished products can be picked up in person at our office at 1047, Perényi Zsigmond Street 10 2nd floor. Please arrange the pickup time in advance.

1.4 :  Home Delivery (Monday-Friday) :

Home Delivery :
Personalized and product delivery time after product preparation: 1-2 business days.

The basic service includes :

– Delivery to the specified address.
– Delivery between 8:00 AM and 6:00 PM.
– Electronic tracking.
– Notification of package dispatch (via email or SMS).
– Free second and third delivery attempts in case of unsuccessful delivery.
– Package insurance. (See Complaints.)

Home Delivery in Hungary: HUF 1,999 + VAT / Package

In case of failed delivery, the courier leaves a notification at the given address.
With the package identification number provided on the notification, you can arrange the delivery of your package according to your preferences.
If this is done on the day of notification, you can pick up your package as early as the next day.
(Further information in the GTC.)

2. : Fees :

2.1 : Shipping Cost :

The fees specified in the shipping methods.

2.2 : Packaging Cost :

The shipping fees already include the cost of packaging!

2.3 : Administrative Fee : 

Below HUF 20,000 order value, we charge an administrative fee of HUF 2,000!

Complaints :

When receiving the package(s), check its packaging and contents!
Check the packages upon receipt, and if you find any damage (damaged contents, broken, etc.), create a report with the courier on the spot and refuse to accept the package.
We are not responsible for damage due to shipping!
Any damage must be documented by the buyer or the buyer’s authorized representative and sent to hello(at)baseballsapka.hu email address.
Unsubstantiated complaints cannot be processed!

3.1 : Documentation :

The documents required to settle the complaint:

Photo of the damage.
Protocol issued by the courier / authorized representative.
Description of the damage event.

3.2 : Damage Settlement :

Baseballsapka.hu does everything to prevent damage events!
If a damage event occurs, Baseballsapka.hu does everything to facilitate and expedite the settlement.
The prerequisite for damage settlement is the existence and forwarding of the documentation recorded during the damage event to Baseballsapka.hu.

Important! :
Damage events must be reported immediately to both the courier service and our customer service.

The operator of www.baseballsapka.hu reserves the right to change the shipping terms.

Customer Service Contacts :
Electronic Customer Service :
hello(at)baseballsapka.hu

Operator/Owner of Baseballsapka.hu :

Name: BGR Central Europe Ltd.
Registered office: 1047 Budapest, Perényi Zsigmond Street 10, 2nd floor.
Company registration number: 01-09-404629
Registered by: Budapest Metropolitan Court Company Registry
Tax number: 32054527-2-41
Bank account: CIB
Phone number: +36-30-285-1856